Privacy Policy
Neda Inner Voice | www.nedaboin.com
Last updated: October 23, 2026
At Neda Inner Voice, your privacy is important to us. We believe in treating your personal information with care, respect, and integrity.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, enroll in our online courses, subscribe to our newsletter, or contact us.
We process personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
1. Who We Are
This website is operated by:
Business name: Neda Inner Voice
Website: www.nedaboin.com
Business address: Hagemanswei 86, 6843 XN Arnhem, The Netherlands
Chamber of Commerce (KvK): 24483227
Email: info@nedaboin.com
Neda Inner Voice is the data controller responsible for the personal information described in this Privacy Policy.
2. What Personal Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information you provide directly:
Your name and email address.
Billing and shipping information.
Telephone number, if provided.
Order and purchase details.
Online course registration and account information.
Newsletter subscription preferences.
Messages or questions you send through email or website forms.
Other information you voluntarily share with us.
Information collected automatically:
When you visit our website, certain technical information may be collected through Squarespace and its website functionality, including:
IP address.
Browser and device information.
Pages visited and website interactions.
Approximate geographic location.
Cookie information and website usage statistics.
We collect and process only the information necessary for the purposes described in this Privacy Policy.
3. How We Use Your Information
We use your personal information for the following purposes:
Processing Purchases
To process payments, confirm orders, deliver physical and digital products, and provide access to purchased online courses.
Legal basis: Performance of a contract.
Customer Support
To respond to questions, provide technical assistance, and resolve issues relating to purchases or course access.
Legal basis: Performance of a contract or our legitimate interest in providing customer support.
Newsletters and Email Communications
To send newsletters, updates, and information about music, retreats, online courses, and other offerings.
We send marketing communications where you have provided consent or where another lawful basis applies under applicable electronic marketing rules.
You can unsubscribe at any time using the link provided in our emails.
Legal basis: Consent or, where permitted, legitimate interests.
Website Analytics
To understand how visitors use our website, monitor website performance, and improve the user experience.
Legal basis: Consent where required, or legitimate interests where permitted by applicable law.
Legal Obligations
To maintain required financial and administrative records and comply with applicable tax, accounting, and legal obligations.
Legal basis: Compliance with a legal obligation.
4. Online Courses and Digital Products
When you purchase an online course, including the Voice Liberation Course, we collect and process the information necessary to create or maintain your account and provide access to your purchased materials.
This may include your name, email address, purchase history, and account information.
Our online courses may include video content hosted through Vimeo.
Course materials are provided for personal use in accordance with our Terms & Conditions.
If you experience technical difficulties accessing purchased content, we may use your account and purchase information to assist you.
5. Payments and Purchases
Purchases made through our website are processed using the payment methods available at checkout, including Squarespace Payments and PayPal.
These providers process payment information according to their own applicable privacy policies and legal responsibilities.
We receive the information necessary to confirm transactions, manage orders, process refunds, and maintain financial records.
We do not directly store your complete payment card details.
For more information, please refer to the privacy policies of the relevant payment providers:
Squarespace: https://www.squarespace.com/privacy
PayPal: https://www.paypal.com
6. Email Newsletters and MailerLite
We use MailerLite to manage our email newsletters and related communications.
When you subscribe to our mailing list, we may collect your name, email address, subscription preferences, and information relating to email delivery and engagement.
We use this information to send updates about our music, retreats, courses, events, and other offerings.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each newsletter.
Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications relating to your purchases.
MailerLite's privacy information is available at:
https://www.mailerlite.com/legal/privacy-policy
7. Website Hosting and Squarespace
Our website is hosted by Squarespace.
Squarespace provides website hosting, online store functionality, checkout services, customer account features, and website analytics.
To provide these services, Squarespace may process technical and personal information, including IP addresses, browser information, customer account details, and order information.
For more information about Squarespace's privacy practices, please visit:
https://www.squarespace.com/privacy
8. Vimeo and Embedded Videos
We use Vimeo to host and display video content, including videos within our online courses.
When you interact with embedded Vimeo videos, Vimeo may receive information such as your IP address, device information, and video interactions.
Depending on the video player configuration and your cookie preferences, Vimeo may also use cookies or similar technologies.
For more information, please visit:
9. Cookies and Website Analytics
Our website uses cookies and similar technologies to provide essential website functionality and understand how visitors interact with our website.
We use Squarespace's built-in cookie and analytics functionality.
Cookies may include:
Essential Cookies
These cookies support necessary website functions, such as security, navigation, shopping carts, checkout, and customer accounts.
Analytics Cookies
These cookies help us understand website traffic and improve the performance and usability of our website.
Third-Party Cookies
Certain integrated services, such as embedded Vimeo videos and payment providers, may use cookies or similar technologies in connection with their services.
Our website provides a cookie consent banner through Squarespace.
Where required by law, non-essential cookies and comparable tracking technologies are used only after you have provided valid consent.
You can manage your cookie preferences through the cookie controls available on our website.
You can also adjust your browser settings to block or delete cookies. Please note that disabling certain cookies may affect website functionality.
10. Sharing Your Information
We do not sell your personal information to advertisers.
We may share personal information with trusted service providers where necessary to operate our website and provide our products and services.
These include:
Squarespace, for website hosting, ecommerce, and customer accounts.
Squarespace Payments, for payment processing.
PayPal, for payment processing.
MailerLite, for email communications.
Vimeo, for video hosting.
Shipping providers, where necessary to deliver physical products.
Professional advisers or authorities, where necessary to meet legal obligations.
We share only the information reasonably necessary for the relevant purpose and apply appropriate data protection safeguards.
Some providers may act as independent data controllers for certain processing activities.
11. International Data Transfers
Some of the service providers we use may process personal information outside the European Economic Area (EEA).
Where personal information is transferred internationally, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
These may include European Commission adequacy decisions, Standard Contractual Clauses, or other legally recognized safeguards, depending on the provider and destination.
You may contact us for further information about safeguards relevant to your personal information.
12. How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes for which it was collected or as required by law.
Purchase and accounting records: Generally retained for seven years in accordance with Dutch tax administration requirements, subject to applicable exceptions.
Newsletter information: Retained while you remain subscribed or until the information is no longer required for a lawful purpose. Limited information may be retained to respect unsubscribe requests.
Online course accounts: Retained for as long as necessary to provide the access purchased and fulfill related legal obligations.
Customer support correspondence: Retained for as long as reasonably necessary to address your request and any related legal obligations.
Website analytics: Retained according to the applicable Squarespace settings and retention arrangements.
When personal information is no longer needed, we delete or anonymize it where appropriate, unless continued retention is required by law.
13. Your Rights Under the GDPR
Under applicable data protection laws, you may have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information where legally applicable.
Restriction: Request that we restrict certain processing activities.
Data portability: Request certain information in a structured, commonly used, machine-readable format.
Objection: Object to certain processing activities, including processing for direct marketing.
Withdraw consent: Withdraw previously given consent at any time.
You may also have rights relating to certain automated decisions that produce legal or similarly significant effects.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, please contact:
We will respond within the timeframe required by applicable law, generally within one month, subject to permitted extensions.
14. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Our website uses the security features provided by Squarespace and other trusted service providers.
Although no electronic system can guarantee absolute security, we take the protection of your information seriously.
15. Personal Information Shared Voluntarily
Our courses and offerings may involve personal reflection, emotional expression, and spiritual exploration.
If you voluntarily share personal information with us through email, forms, or course-related interactions, we use that information only for appropriate and lawful purposes.
We encourage you not to share sensitive personal information unless it is necessary.
Where information includes special categories of personal data, such as health information or religious or philosophical beliefs, additional data protection requirements may apply.
16. Children's Privacy
Our website and offerings are not specifically directed toward children.
Where applicable law requires parental or guardian authorization for processing a child's personal information, we will seek the necessary authorization.
If you believe that a child has provided personal information without legally required authorization, please contact us.
17. External Links
Our website may contain links to external websites and services.
These third parties may have their own privacy policies and data processing practices.
We encourage you to review their privacy policies when visiting external websites.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or legal obligations.
The date at the top of this page indicates when the policy was last updated.
Where required by law, we will provide additional notice or request renewed consent.
19. Complaints
If you have concerns about how we handle your personal information, please contact us so we can address your concerns.
You also have the right to lodge a complaint with a competent data protection supervisory authority.
In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
Website: https://autoriteitpersoonsgegevens.nl
20. Contact
For any questions about this Privacy Policy or your personal information, please contact:
Neda Boin
Email: info@nedaboin.com
Website: www.nedaboin.com
Thank you for trusting us with your information.